All products available here at Two Blooms are formatted as digital downloads.
Refunds are only available to individuals who have not downloaded their purchase. Because of the nature of digital good, once a purchase download has been initiated, it cannot be returned. Thus, it cannot be refunded. This return policy includes requests associated with not having compatible software to use a purchase.
If you are unhappy with your product for any reason, please contact support for assistance: firstname.lastname@example.org. We are happy to provide one-on-one help with installation, along with guidance regarding use of purchased products.
Guided video and written instructions are also available to help with installation, please visit here on our website to learn more.